Privacy Policy

Welcome, and thank you for trusting Home Living Centers. This Privacy Policy explains in plain language what information we collect when you visit homelivingcenters.com or contact our studio, how we use it, and the gentle choices you always hold.

Information We Collect

We collect only what helps us serve you well:

• Contact details you share with us, such as your name, email address and phone number.
• Project notes you send through forms or messages, such as rooms, styles and hopes for your home.
• Newsletter preferences, such as topics you enjoy and how often you wish to hear from us.
• Basic visit insights, such as pages viewed and general device information, gathered through common website tools.

How We Use Your Information

• To respond to enquiries and prepare thoughtful renovation ideas and estimates.
• To schedule visits, share updates and coordinate careful workmanship.
• To send newsletters and journal stories you have chosen to receive.
• To improve our website, services and customer care over time.

What We Never Do

• We never sell your personal information to anyone, for any reason.
• We never share your details with marketers or unrelated third parties.
• We never send you messages you have asked us to stop sending.

Sharing With Helpers

Occasionally we work with trusted helpers — such as email delivery providers or scheduling tools — who process information only on our behalf and only as needed to support our services. Each helper is expected to guard your information with proper care.

Cookies and Gentle Tracking

Our website may use small cookies to remember preferences and understand which pages visitors love most. You may adjust your browser settings to limit or refuse cookies; the site will continue to work, though some conveniences may feel less personal.

Keeping Information Safe

We use sensible safeguards — including limited access, secure connections and careful handling practices — to protect your information. While no method is flawless, we treat your trust as precious and respond promptly if concerns ever arise.

How Long We Keep Information

We keep personal information only for as long as it remains useful for the purpose it was gathered — such as serving your project, honouring warranties or meeting legal duties — and then we securely remove or anonymise it.

Your Lovely Rights

You are always welcome to:

• Ask what personal information we hold about you.
• Request corrections to anything incomplete or out of date.
• Ask us to delete your information where kindly possible.
• Withdraw consent for newsletters at any time via our Unsubscribe page.

Children and Families

Our website and services are intended for adults arranging home projects. We do not knowingly gather personal information from young children; if you believe a child has shared details with us, please let us know so we may promptly remove them.

Changes to This Policy

If our practices evolve, we will refresh this page and note the spirit of the change here. Continuing to use our website after an update means you kindly accept the refreshed policy.

Talk to Us

Questions about privacy are always welcome. Reach us by email at contact@homelivingcenters.com or through our Contact Us page, and we will reply with care.